Privacy Policy

01 Introduction

jili98 ("we," "us," or "our") operates the online gaming platform accessible at jili98.app (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "your," or "Player") who access or use our Platform.

This Privacy Policy describes how jili98 collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform. It applies to all registered players, visitors, and any individual whose personal data is processed by jili98 in the course of providing our services to the Philippine market.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference. By registering on jili98 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

02 Data We Collect

jili98 collects personal data that is necessary for the operation of the Platform, compliance with applicable Philippine regulations, and the delivery of our services. The categories of personal data we collect include:

jili98 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you voluntarily provide such information in the context of a responsible gaming self-assessment.

03 How We Collect Data

jili98 collects your personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Data collected automatically when you access the Platform, including cookies, web beacons, server logs, and similar tracking technologies that record your IP address, device identifiers, and browsing behaviour on jili98.
• Third-party sources: Data received from payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification providers, and fraud prevention services in connection with your transactions on the Platform.
• Publicly available sources: In limited circumstances, jili98 may verify information against publicly available records for the purpose of fraud prevention or regulatory compliance.

04 How We Use Your Data

jili98 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your jili98 account, including processing your registration and verifying your identity.
• Service delivery: To provide access to games, process deposits and withdrawals in Philippine Peso (PHP), and deliver the core features of the jili98 Platform.
• Regulatory compliance: To meet our obligations under applicable Philippine laws, including anti-money laundering (AML) requirements, know-your-customer (KYC) obligations, and reporting requirements to relevant authorities.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, cheating, money laundering, and other prohibited activities on the Platform.
• Responsible gaming: To monitor gaming behaviour, enforce deposit limits and self-exclusion requests, and identify players who may be at risk of problem gambling.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 live chat and email support channels.
• Marketing and promotions: To send you information about jili98 bonuses, promotions, and new game releases, where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: To analyse usage patterns, conduct testing, and improve the performance, security, and user experience of the jili98 Platform.

05 Legal Basis for Processing

jili98 processes your personal data on the following legal bases, consistent with applicable Philippine data protection legislation including the Data Privacy Act of 2012 (Republic Act No. 10173):

• Contractual necessity: Processing required to perform our contract with you — including account registration, game access, and payment processing — is carried out on the basis that it is necessary to deliver the services you have requested.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, KYC requirements, and regulatory reporting obligations, is carried out on the basis of legal obligation.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring is carried out on the basis of jili98's legitimate interests, provided those interests are not overridden by your rights and freedoms.
• Consent: Processing for direct marketing communications is carried out on the basis of your explicit consent. You may withdraw consent at any time by contacting our support team or using the opt-out mechanism in any marketing communication.

06 Data Sharing

jili98 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification services used to confirm your identity and age in compliance with regulatory requirements.
• Fraud prevention services: Specialist providers that assist jili98 in detecting and preventing fraudulent activity, money laundering, and other prohibited conduct.
• Regulatory and law enforcement authorities: Philippine government agencies, including law enforcement, where disclosure is required by law, court order, or regulatory directive.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who process data on jili98's behalf under strict data processing agreements.
• Professional advisers: Lawyers, auditors, and accountants where necessary for the conduct of jili98's business operations.

All third parties with whom jili98 shares personal data are required to maintain appropriate technical and organisational security measures and to process your data only in accordance with jili98's instructions and applicable law.

07 Cookies & Tracking Technologies

jili98 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled without affecting Platform functionality.
• Performance cookies: Used to collect anonymised data about how players use the Platform, including pages visited and errors encountered, to help us improve performance and reliability.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming limits you have configured.
• Analytics cookies: Used to understand aggregate usage patterns on the jili98 Platform. Data collected is anonymised and used solely for internal analysis.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili98 Platform, including your ability to log in and access games.

08 Data Retention

jili98 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine AML and regulatory record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations.
• KYC and identity documents: Retained for a minimum of five (5) years following the completion of the verification process or account closure, whichever is later.
• Support communications: Retained for a period of two (2) years from the date of the last interaction, unless a longer retention period is required for dispute resolution or legal proceedings.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of your consent history.

Upon expiry of the applicable retention period, jili98 will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.

09 Data Security

jili98 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jili98 Platform.
• Encrypted storage of sensitive personal and financial data at rest using industry-standard encryption protocols.
• Multi-factor authentication (MFA) options for player accounts to prevent unauthorised access.
• Regular security audits and penetration testing conducted by independent cybersecurity specialists.
• Access controls ensuring that only authorised jili98 personnel with a legitimate business need can access personal data.
• Incident response procedures to detect, contain, and notify affected players of any data breach in a timely manner.

While jili98 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jili98 login credentials and for notifying us immediately if you suspect unauthorised access to your account.

10 Your Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173) and its implementing rules, you have the following rights with respect to your personal data held by jili98:

• Right to be informed: The right to be notified of how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data jili98 holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili98's legal obligations to retain certain records.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Privacy Officer via live chat on the jili98 Platform or by email at [email protected]. jili98 will respond to all verified data rights requests within thirty (30) days.

11 Children & Minors

The jili98 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine regulations governing casino-style online gambling. jili98 does not knowingly collect personal data from individuals under the age of 21.

If jili98 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. All winnings accrued by an underage player will be forfeited.

If you are a parent or guardian and believe that your child has registered on jili98 without your knowledge, please contact our support team immediately via live chat or at [email protected] so that we can take prompt action.

12 Third-Party Services

The jili98 Platform may contain links to our internal pages and game providers. jili98 is not responsible for the privacy practices of third-party game software providers whose games are hosted on the Platform. We recommend reviewing the privacy policies of any third-party service providers whose services you use in connection with jili98.

Payment service providers such as GCash, PayMaya, BPI, BDO, and Metrobank operate under their own privacy policies when processing your payment transactions. jili98 shares only the minimum data necessary with these providers to complete your requested transaction.

13 Policy Updates

jili98 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jili98 will notify registered players via the mobile number or email address associated with their account, or by displaying a prominent notice on the Platform.

The effective date of the current version of this Privacy Policy is stated at the top of this page. Your continued use of the jili98 Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jili98 handles your personal data, please contact our Data Privacy Officer through any of the following channels:

• Live Chat: Available 24/7 directly through the jili98 Platform — the fastest way to reach us.
• General Support: [email protected]
• Privacy Enquiries: [email protected]

All email addresses above are displayed as plain text and are not clickable links. jili98 aims to acknowledge all privacy-related enquiries within two (2) business days and to resolve them within thirty (30) days.